Privacy Policy for Mobile Mechanics

1. Introduction

Welcome to Mobile Mechanics! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and physical address when you contact us, book a service, or subscribe to our newsletter.
Vehicle Information: We may collect details about your vehicle, including its make, model, year, registration number, and any issues you report to us.
Payment Information: When you make a payment, we collect payment information such as credit card details, billing address, and other related information.
Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

Service Provision: To provide and manage the services you request, including booking appointments, performing inspections, and delivering repair services.
Communication: To contact you regarding your appointments, respond to inquiries, send updates, and provide customer support.
Improvement: To improve our website, services, and customer experience through analysis and feedback.
Marketing: To send promotional materials and updates about our services, with your consent. You can opt out at any time.
Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party service providers who perform services on our behalf, such as payment processors, marketing platforms, and IT support.
Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, respond to legal processes, and protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access: Request access to your personal information we hold.
Correction: Request corrections to any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information, subject to legal requirements.
Objection: Object to the processing of your personal information for certain purposes.
Opt-Out: Opt-out of receiving marketing communications from us.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Mobile Mechanics
https://mobilemechanics.co.nz/
Email: info@mobilemechanics.co.nz
Phone: 02102972998

Thank you for choosing Mobile Mechanics! Your trust and privacy are important to us.